Terms Of Service

Journey teen coaching Terms of Service Agreement

This Teen Life Coaching Terms of Service Agreement (the “Agreement”) is entered into on this day by and between Journey Teen Coaching ("the Company"), a Colorado limited liability corporation (“Journey Teen Coaching”) and the belowsigned party/parties (the "Parent" or the "Student") service and length of service indicated below.

RECITALS

Journey Teen Coaching is a Colorado based limited liability corporation (LLC) that provides one-on-one online life coaching services designed to help teenagers with personal growth.
Parent(s) wish(es) to engage the online life coaching services of the Company, and the Company wishes to provide such life coaching services to the Student. Both parties wish to set forth their respective rights and responsibilities in this Agreement.

WHEREAS, in recognition of the mutual terms and conditions set forth herein, it is hereby agreed to as follows:

Nature of Agreement. The Agreement of the parties includes the provisions of this signed document, and any following Appendices (collectively referred to as the “Agreement”).
Term and Scope of Agreement.
1. Commencement. This Agreement shall commence upon the date set forth next to the signatures of the Parties indicated below, or such other effective date as agreed to by the parties. To the extent that any work is performed based upon an initial verbal understanding, and that an eventual definitive written agreement is not executed, the Company is entitled to compensation for its work based upon the Session Rates set forth herein.
Term. This Agreement shall continue in force between the Parties for the term of service indicated below and herein unless sooner terminated pursuant to the terms of this Agreement. Upon the termination of the initial term, this Agreement will automatically renew on a monthly basis. Parent may discontinue tutoring services after a two week written notice, without penalty, provided that all payment for services rendered to-date has been received.
Non-Solicitation. Parent or Student shall not, during the term of this Agreement and for a period of one (1) year immediately following the termination of this Agreement, or any extension of it, for any reason, either directly or indirectly solicit or attempt to solicit the services of any coach(s) provided by Journey Online Tutoring for their personal use or for any other person or entity with which Parent or Student has an association.
Intellectual Property. Journey Teen Coaching shall own all worldwide right, title, and interest in and to any intellectual property existing or created by the coach in the process of performing tutoring services under the Agreement.
Confidentiality of Information. Journey Teen Coaching, Students, and Parents agree that each party will treat confidentially all information provided by the other party regarding such other party's business and operations, grades, and all relevant personal and academic information. All confidential information provided by a party hereto shall not be disclosed to any unaffiliated third party without the prior consent of the providing party. The foregoing shall not apply to any information that is public when provided or thereafter becomes public or which is required to be disclosed by any regulatory authority in the lawful and appropriate exercise of its jurisdiction over a party, by any auditor of the parties hereto, by judicial or administrative process or otherwise by applicable law or regulation.
Acknowledgement of Mandatory Reporting. By signing this contract,the Parent acknowledges that per Colo. Rev. Stat. § 19-3-304 (2016), all Journey Teen Coaching life coaches who have reasonable cause to know or suspect that a child has been subjected to abuse or neglect or who has observed the child being subjected to circumstances or conditions that would reasonably result in abuse or neglect will immediately upon receiving such information report or cause a report to be made of such fact to the county department or local law enforcement agency.
Scope of Services. The following section describes the scope of all services offered by the Company. The Parent and Student understand that the scope of services performed will be limited to those agreed to by the indication below herein and not all services listed below.
Disclosure of video recording of all sessions. FOR THE SAFETY OF OUR STUDENTS, COACHES, AND TUTORS ALL COACHING AND TUTORING SESSIONS WILL BE RECORDED AND ARCHIVED WITH JOURNEY TEEN COACHING.
1. INDIVIDUAL TEEN LIFE COACHING - 6 WEEK PROGRAM:
  1. 1. Scope of Services. The Company shall provide an 6-week long, individualized coaching service that will guide students through understanding and articulating long-term and short term goals in 7 areas of their life, coach them on building positive daily habits and routines, motivate them about their future and empower them to become disciplined, autonomous, and proactive about their life. The plan and individual activities will vary based on the needs of the student.
    2. Life Coaching Activities
      1. Weekly Meetings. The coach will meet with the student online for up to 90 minutes per week spread over two 45-minute sessions. Times and platforms for meetings will be set beforehand by coach and student.
      2. Shared Materials. A Google Doc of Goals, Action Items and Progress will be created by the coach and shared with the student to document articulated goals, action items, blocks, solutions to blocks, and completed items.
      3. Updates and Communication. Coaches will meet with parents on a regular basis via phone call or Zoom to discuss student's progress. See details in RATES.
2. Consideration. The rate for each session type is listed below in the rate schedule table. These rates include all basic preparation (e.g., 10 minutes per session) and initial telephone and e-mail communication with parents.
  1. Consultations, Kickoff Meetings, and Email updates. Consultations before the signing of any contract to answer questions and determine if the service is a good fit are always complimentary. An initial, one-time “kickoff meeting” via videoconference is included as a complimentary service with the first tutoring or coaching session.. The purpose of this meeting is for the student and their tutor to become acquainted, set goals, and prepare for their first tutoring session.
    E-mails between tutors and parents are always complimentary.
  2. Invoices. Invoices will be generated on the 1st of the month and sent to the email address provided. All payments are required in advance of receiving services. If services begin after the first of the month, payment will be pro-rated
  3. Payments Due. All invoice payments are due in full upon receipt.
  4. Late Payments. Late payments on invoices will be assessed a thirty dollar ($30) late fee if payment on an invoice is not received within 5 days. Late invoices will continue to accrue late fees for every successive thirty (30) day period that payment is not received.
Rate Schedule. Rates subject to change.
1. Life Coaching Rates
  1. One-on-One Coaching - 6 weeks (2 meetings/week) - $825
    1. Six weeks of individualized motivational coaching with your student
    2. Two 45-minute Zoom calls/week with a coach
    3. Shared Goal Planner to track articulated goals, progress, steps, accomplishments, and daily routines
    4. Shared Weekly Checklist to keep track of daily and weekly progress on goals
    5. Weekly 30 minute check-in call with parents
  2. One-on-One Coaching - Monthly (2 meetings/week) - $550/month
    1. Four weeks of individualized motivational coaching with your student
    2. Two 45-minute Zoom calls/week with a coach
    3. Shared Goal Planner to track articulated goals, progress, steps, accomplishments, and daily routines
    4. Shared Weekly Checklist to keep track of daily and weekly progress on goals
    5. Weekly 30 minute check-in call with parents
  3. One-on-One Coaching - Monthly (1 meeting/week) - $330/month
    1. Four weeks of individualized motivational coaching with your student
    2. One 45-minute Zoom calls/week with a coach
    3. Shared Goal Planner to track articulated goals, progress, steps, accomplishments, and daily routines
    4. Shared Weekly Checklist to keep track of daily and weekly progress on goals
    5. Weekly 30 minute check-in call with parents
Scheduling.
1. General. Weekly coaching sessions will be scheduled on a monthly basis by Parent.
2. Cancellation Policy. In the event of illness or a family emergency we require twenty-four (24) hours advance notice for a cancellation. This tutoring or coaching session will then be rescheduled to a time that works for both the student and the tutor. If clients cancel sessions less than 24 hours in advance (but more than 6 hours before the tutoring/coaching session) they will be charged ½ the full session rate for each session booked. For example, if a family has booked one standard tutoring session with a tutor the same afternoon, they will be billed 50% of this session for the late cancellation. If clients cancel sessions less than 6 hours before the scheduled tutoring session they will be charged the full session rate. All cancellation penalties will be waived in the case of an illness due to the Coronavirus.
3. No-Show Policy. If a Student arrives more than fifteen (15) minutes late for a scheduled session that will be considered a No-Show and the full Session Rate will be charged. Whether any academic counseling is provided to Student during the remainder of the Session time is within the sole discretion of the Tutor.
4. Termination of Life Coaching Services. At any time, tutoring or coaching services can be terminated. Termination will begin two weeks after the notice of cancellation of services.
Discounts & Referral Program
1. Discounts
  1. Seasonal Discounts. The Company offers some seasonal special rates or limited time discounts. Please refer to discount codes that you receive to apply discounts.
  2. Multiple Student Discount. A 10% discount will be taken off of the total bill when you sign up two or more students from the same immediate family.
2. Referral Program.
  1. Discounts will be received for successful referrals to any Journey Teen Coaching Service.
  2. A successful referral refers to a Parent who has an active contract with Journey Teen Coaching referring a net new client to Journey Teen Coaching and that client signing a contract.
  3. Once the net New Client has paid their first invoice and scheduled their first coaching or tutoring session, a discount will be applied to the the referring parent’s account for all enrolled students the following month.
  4. Referral Discount Rates:
    1. One successful referrals: 10% off all future services
    2. Three successful referrals: 30% off all future services
    3. Five successful referrals: 50% off all future services
    4. Ten successful referrals: 75% off all future services